FAQs
What are your rates?
Your Credit Union rates are determined by a number of variables, including—but not limited—to credit score, loan type, etc. All lending decisions, including rates, are made in compliance with the Fair Housing Act (FHA) and Equal Credit Opportunities Act (ECOA).
For the latest rates, please visit our Rates page.
Do you offer any discounts on interest rates?
Yes, your Credit Union offers discounts to help members get the best rate possible. Keep in mind our standard rates include a 1.00% discount for automatic payments. For certain types of loans, we also offer an additional 0.50% discount if you qualify for Rewards Rates.
What are Rewards Rates?
Rewards Rates allow you to earn more on your deposits and/or save more on your loans. To qualify for a Rewards Rate, you must meet two of the following criteria:
- Direct Deposit of at least $500 per month into a checking account at the Credit Union
- At least $25,000 on deposit
- At least one qualifying loan in good standing from the following list of loan types: Mortgage, Home Equity, Auto, and Credit Cards. A qualifying loan must have a current balance and credit cards must have a transaction within the past 30 days. Any Credit Union loan that is not in good standing or delinquent will disqualify you for Rewards Rates.
How do I apply for a loan?
For your convenience, your Credit Union provides a variety of ways to apply for financing. You can apply online or give us a call at 888-389-8344 to apply by phone. Once your loan application is completed, one of our loan representatives will contact you either by email or phone within one business day to review the status of your application.
What are your loan terms?
Your Credit Union offers a wide range of loan repayment options. Once you apply, you will be assigned a loan representative who will work with you to find the repayment options best suited to your individual needs.
How do I know how much I would be pre-approved/qualified for?
Since all pre-approvals are based on a number of variables, a loan application must be submitted for underwriter review to determine the financing amount you qualify for.
How long is a pre-approval good for?
Once a pre-approval is determined, it is valid for 90 days, unless cancelled at the member’s request.
Could my pre-approval change?
In the event that any of the variables used to determine your pre-approval status change, the terms of your pre-approval may change as well. Please discuss any changes to the information used in your loan application with your loan representative right away to ensure the loan closing can proceed without delay.
Can a pre-approval amount be increased?
You are allowed to request an increase to a pre-approval amount. However, since a pre-approval is based on your qualifying characteristics as a borrower, it’s best to discuss this scenario with a loan representative first.
How do I apply for a Credit Card?
For your convenience, your Credit Union provides a variety of ways to apply for a credit card. You can apply online or give us a call at 888-389-8344 to apply by phone. Once your loan application is completed, one of our loan representatives will contact you by email or phone within one business day to review the status of your application.
Does the Credit Union offer Student Loans?
Your Credit Union is pleased to partner with Student Choice to offer student loans with favorable terms and low rates for your education needs. To apply—or obtain a no-obligation Credit Union private student loan quote—call 866-614-7815 or apply online.
I need a loan but I don’t have anything to secure it with. Are there unsecured loans available?
Yes. Your Credit Union offers a variety of loans with simple financing terms designed to fit your budget. For more information about Personal Loan options and rates, give us a call at 888-389-8344 to discuss.
Are there any fees associated with an unsecured loan?
If you choose to have your borrowed funds deposited directly to a your Credit Union account, there are no fees.
There are a couple of additional options available for your convenience where a fee would be charged. If you choose to have a physical check sent to you for your borrowed funds, a $10 UPS fee will apply. If you are borrowing funds to pay a creditor and would like your Credit Union to pay that creditor directly, there will be a $10 UPS fee.
If you would like more help with any of your questions, or are ready to apply, please call us at 888-389-8344. Once your loan application is completed, a loan representative will contact you either by email or phone within one business day to review the status of your application.