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Putting You First

With BCU, you’re more than a member, you’re an Owner—someone whose opinion impacts everything we do. Taking your feedback to heart, we’re consistently making improvements inside and out. We strive to provide the perfect solutions for your financial needs and make sure it’s easy to do business with us, too.

Want to see what changes we’re making? Take a look below and check back often to see the latest enhancements.

Here Today For Your Tomorrow

You Spoke. We Listened.

“I’d love to refer my friends and family to the Credit Union, but it’s not the easiest process to become a member.” – Kim M.

With your feedback in mind, we’re communicating more throughout the New Member application process so you’re more informed on next steps.

“I was reviewing my credit score in Online Banking and saw an offer for paying off credit cards with a BCU personal loan. A financial burden has been lifted.” – Kelly F.

With the new Online Banking dashboard it’s easier than ever to view your credit score and access special offers online.

“It would be more convenient to access electronic statements and documents on the BCU Mobile app.” – Brian K.

You can now access your e-statements and documents on the BCU Mobile app with ease.

“I’d like the option to receive emails about smart spending habits and money management.” – Austin V.

Coming in 2020, you’ll be able to choose which email communications you’d like to receive from BCU.